Netflix VPN Block: How to Solve the Proxy Detection Error

By Jayden Andrews. April 2, 2020

VPNs provide an excellent workaround for geo-restricted streaming apps like Netflix. They redirect your IP address to a fast server in a different country, allowing you to watch the videos that are blocked in your region. However, Netflix can be very adamant on preventing VPN users from accessing its services. So, even when you’re using a VPN, you might still encounter errors oin the app.

So, what should you do when you encounter the Netflix proxy detection error? In this post, we’re going to look into the issue and help you resolve it. By the end of the article, you’ll learn how to bypass the Netflix proxy ban.

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Why Does Netflix Block VPN Services?

After getting pressured by movie copyright holders, Netflix decided to block attempts onto bypassing its geo-restricted content. Because of that, a lot of VPN users have been encountering the following issues:

  • Netflix says I’m in incognito mode
  • Oops, something went wrong…
  • Streaming Error
  • Netflix: You seem to be using an unblocker or proxy. Please turn off any of these services and try again. For more help, visit Netflix.com/proxy.

When these error messages show up, it means that Netflix has blocked your IP address. It’s also possible that your VPN service is not compatible with the streaming app. It’s worth noting that Netflix has been tracking thousands of IP addresses from various VPN services. As such, it is important to find a VPN that can work with the streaming service. Keep in mind that even when the tool allows you to access Netflix, you’ll only be able to use servers from select regions, including the US, the UK, Japan, and Canada.

Get a VPN that Is Guaranteed to Unblock Netflix

Many VPNs claim to give their subscribers hassle-free access to Netflix, but not all of them delivers their promise. As such, it is crucial that you find a VPN service that has been proven to unblock Netflix. Here are some we recommend:

NordVPN

What’s great about NordVPN is it uses a security-first approach in providing its service. So, while it allows you to unblock Netflix wherever you are, it also offers secure and fast connections. You can trust that it will get you connected from every US location you try. Aside from that, NordVPN also supports Netflix for servers in the UK, Canada, the Netherlands, and Japan. While you’re watching your favorite movies or TV series, you can enjoy 2048-bit encryption, a kill switch, and DNS leak protection.

Surfshark

If you want to get your streaming fix without encountering errors, then you should consider Surfshark. This VPN has been proven to give subscribers access to geo-restricted Netflix content. Its No Borders mode will let you fly past the streaming app’s VPN ban easily. It even has a Camouflage mode that masks the fact that you’re using a VPN. You’ll enjoy unlimited bandwidth and data on any of Surfshark’s 1,040+ servers. Aside from that, you get to connect as many devices as you like, using only one subscription.

IPVanish

With over 1,300 servers across over 75 locations, IPVanish will let you access any Netflix content you want. What’s more, it offers premium speeds that makes streaming hassle-free. Expect that you won’t experience lagging or buffering while you’re watching videos on Netflix. It offers unlimited data, allowing you to watch all episodes of your TV series back to back. The app is easy to set up. So, you won’t have any problem getting your Netflix streaming started.

How the Netflix VPN Ban Works

What Netflix does is purchase a list of IP addresses that have been known to belong to VPNs. Once the company gets the list, it blocks those addresses, preventing them from accessing geo-restricted content. So, even if you’re using a VPN server in your country, you may be unable to view content on Netflix.

You may wonder, “How does Netflix know I’m using a proxy?” Well, another way that Netflix hunts these VPNs is by monitoring every IP address, evaluating the number of individual devices connected to it. So, if it detects an unusual number of devices connecting from the same IP address and server, it may block that address.

 

How to Fix the Netflix VPN not Working Error

There are plenty of solutions you can try when Netflix is not working with a VPN. Here are some of the methods you can try:

Method 1: Restarting Your VPN

In most cases, the simplest solution fixes the error. So, the first thing you should try to do is disconnect from your VPN. Restart the service, then check if you can access Netflix without any issues.

Method 2: Checking Your Local Network Administrator

It’s possible that your local network admin has blocked streaming services like Netflix. In some cases, it may also use deep packet inspection to block VPN traffic. In this case, you’ll need to enable obfuscation or stealth mode on your VPN. Also known as VPN cloaking, this feature hides OpenVPN traffic, which effectively bypasses deep packet inspection techniques. Now, if your network admin is not blocking Netflix, then it is unlikely the reason behind the error.

Method 3: Contact Your VPN Support

If your VPN service claims that they can unblock Netflix in your location, then it should be able to deliver its promise. So, one of the best ways you can fix the error is by contacting its your VPN app’s support team. This is also the reason why you should find a VPN service that offers 24/7 live chat support. In this way, you can get assistance whenever you have problems connecting to servers or accessing Netflix.

Method 4: Updating Your VPN App

In some cases, Netflix blocking VPN connections is just a glitch in the app. Of course, bugs like this can be fixed by patches and updates coming from the developers. So, we recommend that you update your VPN software, then check if that fixes the issue.

Method 5: Trying a Different Server

When Netflix detects VPN activityies from your IP address, you can try a different server. Go through the servers oin your VPN app that hasve a ‘Netflix’ or ‘streaming’ mark. If you still can’t find a server that will grant you access to Netflix, contact customer support right away.

Method 6: Testing for Leaks

A VPN can give you access to Netflix because it conceals your true IP address, redirecting it to a server in a country where the streaming service is not blocked. That said, some IP addresses can leak. So, if there is a mismatch, Netflix may ban the IP address you’re using. Consequently, you will get the proxy error message. There are plenty of websites online that offer tests for VPN leaks. All you need to do is connect to a VPN server, then access the website and test for leaks.

Method 7: Disabling Web Real-Time Communication (WebRTC)

With WebRTC, web browsers do not need an intermediate server to communicate with each other directly. This collection of technologies optimizes the performance of web apps for file transfers, video chats, and live streaming.

Now, for two devices to communicate with each other via WebRTC, they have to acquire each other’s real IP addresses. Netflix takes advantage of this, allowing its system to detect your real IP address. Once it discovers that you’re within a geo-blocked area, then it will prevent you from accessing the streaming website—even with a VPN. So, if you’re using a web browser to access Netflix, we recommend that you disable WebRTC.

How to Disable WebRTC oin Firefox

1. Launch Mozilla Firefox, then click the address bar.
2. Type “about:config” (no quotes), then press Enter.
3. Once the warning prompt appears, click ‘I accept the risk.’
4. You will see a search box below the URL bar. Click it, then type “media.peerconnection.enabled” (no quotes) and hit Enter.
5. Double-click the search result. Doing so will change the Value column to False.

How to Disable WebRTC in Microsoft Edge

It’s worth noting that Edge cannot disable WebRTC completely. However, it offers a feature that prevents the browser from revealing the user’s local IP address. You can enable this feature by following the steps below:
1. Launch Microsoft Edge.
2. Click the address bar, then type “about:flags” (no quotes) and hit Enter on your keyboard.
3. You will find the option for hiding your local IP address under the WebRTC section.
4. Activate the feature by clicking the checkbox.
Now, the process is a lot easier if you’re disabling WebRTC on Chrome. All you need to do is go to the Chrome store, then download an extension that will stop the browser from leaking your IP address to Netflix.

Method 8: Using Incognito Mode

As we’ve mentioned, even if you’re using a VPN, your web browser may leak your IP address. For example, your VPN may redirect your server to the United States, but Chrome may reveal your location to Netflix. So, you need to find a way to work around the Netflix proxy detection error.
One of the best ways to resolve this problem is to start your VPN service, then open a browser in incognito mode. Doing so will let you bypass the Netflix VPN ban by ignoring any cached location data in your browser.

Method 9: Clearing Your Cache and Cookies

If you can access Netflix with a private browser, then you should clear your cookies and cache. Once you’ve done that, restart your browser and try streaming on Netflix again. If you don’t know how to do this, you can check out the guides below:

How to Clear Cookies and Cache in Mozilla Firefox

1. Launch Mozilla Firefox.
2. Go to the top-right portion of the browser window, then click the Open Menu button. It should look like three vertically aligned horizontal lines.
3. Follow this path: Library ->History ->Clear Recent History
4. Click the drop-down menu beside ‘Time range to clear,’ then select Everything.
5. Make sure that Cookies and Cache are selected. You can also click other options like Browsing & Download History, Active Logins, and Form & Search History.
6. Click Clear Now to delete the data.

How to Clear Cookies and Cache in Google Chrome

1. Launch Google Chrome.
2. Click the Customize and Control Google Chrome button at the top-right portion of the browser window. It should look like three vertically aligned dots.
3. Select History, then click History on the next menu.
4. Go to the left-pane list, then click Clear Browsing Data.
5. Click the drop-down list beside Time Range, then select All Time.
6. Make sure that the ‘Cookies and other site data’ option, as well as the ‘Cached images and files’ entry are selected. If you want, you can also select the other options, including Browsing History and Site Settings.
7. Click Clear Data.

How to Clear Cookies and Cache in Microsoft Edge

1. Launch Microsoft Edge.
2. Go to the top-right portion of the browser window, then click the Settings and More button. It should look like three horizontally-aligned dots.
3. Select Settings from the menu.
4. Click the Privacy and Security icon on the left-pane menu. It should look like a lock symbol.
5. Under Clear Browsing Data, click Choose What to Clear.
6. Select the ‘Cookies and website data’ option, as well as the ‘Cached and data files’ entry. If you wish, you can also click other options like Browsing History and Download History.
7. Click Clear.

Method 10: Getting a Dedicated IP Address

As we’ve mentioned, one of the ways Netflix determines suspicious IP addresses is by checking the number of users connected to them. So, a great workaround for this is having a dedicated IP whenever you connect to the streaming service. Usually, this is an add-on you need to purchase from your VPN provider. However, there are products that offer dynamic, dedicated IP addresses. Whenever you connect to a server, you’ll get a new, dedicated IP.

Fixing Netflix Error Codes

In some cases, Netflix users encounter error codes while streaming content. Some of them are related to the app’s ban on VPNs. However, that’s not always the case. Most of the time, the error codes allow you to get the right solution you need when you contact Netflix support. Here are some of the common Netflix error codes that you may encounter:

How to Fix the Netflix 60, 102, 200, 300, and 600 Error Codes

The Netflix 60, 102, 200, 300, and 600 error codes indicate that the streaming app is unavailable temporarily. When you encounter one of these codes, you should try switching your VPN off. Now, if you still cannot access Netflix, then it’s likely that the problem is coming from the streaming site’s end. In this case, you should just wait until Netflix resolves the error.
How to Fix the Netflix UI-103 Error Code

If you see this error code, it means that you need to refresh some information stored on your local device. In this case, all you need to do is restart your device, then sign in to Netflix again. You can also try restarting your router. Once you’ve done that, reconnect your device to your router via ethernet. Now, if you’re connected to a public Wi-Fi network, then it’s likely that the administrator is blocking Netflix. In this case, make sure you have a VPN service in place.

How to Fix the Netflix N8106, 154, and 5008 Error Codes

Usually, these error codes show up because of network connectivity issues. Are you using your cellular data to stream content on Netflix? If this is the case, then it’s likely that your bandwidth limitations are causing the problem. So, we recommend that you connect via a stable Wi-Fi network instead. Now, if you were using a VPN when you encountered one of these codes, then try disconnecting the service to see if the error disappears. If the issue is not gone, contact your VPN provider and ensure that you are connected to the right server.

How to Fix the Netflix 5009 Error Code

Usually, this error code appears on Apple TV and iOS devices. When this problem occurs, it means that the local network has blocked Netflix. To bypass the restrictions, you’ll need a reliable VPN.

How to Fix the Netflix U7353 Error Code

Windows or Android tablet users usually encounter this error code. When you see this error code, all you need to do is reset your Netflix data on your device. Access the app’s Advanced Settings section, then click Reset to get rid of the error code.

How to Fix the Netflix m7111-1331-5059 and m7111-5059 Error Codes

If you encounter these error codes, then it means that Netflix has detected that you’re using an unblocker or a proxy. The workaround here is to look for other VPNs that are guaranteed to give you access to the streaming service.

How to Fix the Netflix 40104 Error Code

If you were using an iPad or iPhone when you encountered this error code, then it means that connectivity issues are preventing you from streaming content on Netflix. Try restarting your device to see if doing so will get rid of the error.

There are plenty of ways that your streaming experience can go wrong, especially when you are in a location blocked by Netflix. However, finding a trusted VPN should help you bypass the restrictions. Remember to choose a tool that can let you access Netflix without any issues.

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