Hide.me VPN review

TOP rank 7.8 Reviewed by Michael Brown
February 28, 2020

Hide.me is a very fast VPN service with strong privacy and security credentials. You can get the app for free with a 500 MB data transfer limit or purchase it for $12.95/mon, $4.99/mon for 2 years, or $8.32/mon for a year. You can even pay with bitcoins, an excellent option for anyone looking for total anonymity.

The app does support torrenting, but depending on the package that you choose, you might encounter some problems when streaming on Netflix or some other streaming service.
As for the customer care team, we would say that they are excellent. They can be reached through live chat or mail 24/7.

Should you give a second thought to hide.me VPN? In many ways yes, especially if you consider the strong security and privacy controls such as payment with cryptocurrencies and a strict no logs policy.

2 years: $4.99/month
Save 61%

Hide.me is a very fast VPN service with strong privacy and security credentials. You can get the app for free with a 500 MB data transfer limit or purchase it for $12.95/mon, $4.99/mon for 2 years, or $8.32/mon for a year. You can even pay with bitcoins, an excellent option for anyone looking for total anonymity.

The app does support torrenting, but depending on the package that you choose, you might encounter some problems when streaming on Netflix or some other streaming service.
As for the customer care team, we would say that they are excellent. They can be reached through live chat or mail 24/7.

Should you give a second thought to hide.me VPN? In many ways yes, especially if you consider the strong security and privacy controls such as payment with cryptocurrencies and a strict no logs policy.

7.9
Speed
8.2
Security
7.4
Compatibility
7.2
Price
8.3
Support
Pros
Fast and reliable VPN connections
Military-grade encryption
A variety of security options such as Stealth Guard and IP leak protection
10 simultaneous connections
Malaysian based company i.e. outside the Five Eyes
Varied payment options, including cryptocurrencies
Free trial
Cons
Streaming error on Netflix
Few country locations

Summary

Speed drop speedtest We check the speed with and without VPN, then calculate the average in percentage. The smaller the speed drop, the faster the VPN.
-10%
Logging
Strict no-log policy
IP, DNS Leaks
No
Jurisdiction The 5 Eyes (FVEY), 9 Eyes and 14 Eyes alliances impose laws that force VPN companies to hand over logs to the government upon request. Privacy Havens - These are countries where companies don't have to share their logs to the government and VPN users are completely protected.
Malaysia (Privacy Haven)
Servers
1400+
Countries
60+
Netflix Unblock
No
Torrenting speed drop
-18%Good
Simultaneous connections
10
Works in China
No special features
Support
Live chat, email
Kill switch
Yes
Encryption AES-256 is the most secure type of encryption today. Other standards like DES-CBC, AES-128 provide lower levels of security.
AES-256
Protocols OpenVPN and IKEv2/IPsec are the most popular protocols which provide optimal balance between speed and security.
IKEv2, OpenVPN
Platforms
Android, iOS, Linux, macOS
Applications
Amazon FireStick, Chrome, Firefox, Routers

Hide.me Speed tests

Ordinary connection
Download: 2.25 Mbps
Ping: 1445 Ms
Upload: 0.07 Mbps

Some VPN services are fast, while others will throttle your internet connection to the point that you will not be able to do a thing. We wanted to know which of these categories hide.me VPN fell into by conducting speed tests on some of their servers.

Checking VPN servers

As you can probably tell, hide.me VPN servers are not only fast, but they are also very consistent. This means that whatever server you choose, you should expect excellent speed performance.

France
Download: 2.07 Mbps
Ping: 178 Ms
Upload: 0.18 Mbps
Spain
Download: 1.84 Mbps
Ping: 346 Ms
Upload: 0.14 Mbps
USA
Download: 2.03 Mbps
Ping: 311 Ms
Upload: 0.16 Mbps
Australia
Download: 2.10 Mbps
Ping: 248 Ms
Upload: 0.14 Mbps

Average speed drop: -10%Excellent

Servers

1400+ servers
60+ countries

How many servers does hide.me VPN have and where are they located? This is actually a very good question because it is all about servers and their performance when it comes to a VPN service.

Most VPN users also want servers located in Western Europe and North America because that is where most of the good stuff such as discounts and streaming services are to be found.

Our investigations reveal that hide.me VPN has 1400+ servers in 57 locations. The servers are spread out in all the 6 continents with the biggest concentration being in Western Europe. Here is a list of some of the European cities where the VPN app’s servers are located:

  • Brussels, Belgium
  • Paris, France
  • Frankfurt, Germany
  • Athens, Greece
  • Budapest, Hungary
  • Bucharest, Romania
  • Belgrade, Serbia
  • Bratislava, Slovakia
  • Reykjavik, Iceland
  • Dublin, Ireland
  • Oslo, Norway
  • Warsaw, Poland

The app also has servers in North American cities such as Washington, USA, Miami, San Francisco, Phoenix and Montreal, Canada

Security features

When asked why they use a VPN, many people cite privacy as the number one reason. No one wants to be followed about, or snooped on even the “I have nothing to hide” types. At some point, everyone says enough is enough and the trend has been on the rise following the Snowden disclosures. So, what are the security and privacy credentials of Hide.me VPN? They are apparently very impressive.

Military-grade encryption

Hide.me VPN uses the AES 256-bit encryption standard to secure communication between its servers. If someone wanted to snoop on you with the encryption enabled, they would have a really hard time doing so.

Fast and reliable VPN protocols

Hide.me uses a number of VPN protocols to create connections between its servers. Examples include OpenVPN, SoftEther, IKEv1, SSTP and L2TP/IPsec. Most of the protocols are not only fast but they also support the AES 256-bit encryption standard. While users are free to choose what protocol they want to use, the app chooses one for them automatically.

Other VPN protocols that are used by ibVPN include PPTP, SSTP and L2TP. The app will automatically select the VPN protocol that is best suited for you.

Check all Hide.me features

Stealth Guard

Stealth Guard is a feature that works the same way as an internet kill switch. With it, you can designate which apps should use a VPN connection and which ones should not. You can, for instance, make sure that whenever you use say uTorrent, there is always a VPN connection established.

Thus, if the VPN app stops working, even the uTorrent would cease to provide protection.

IP and DNS Leaks

To test whether an app is offering an anonymous connection or not, one needs to perform an IP or a DNS leak test. We performed such a test with hide.me and got the following results.

What you see here is the IP address that was assigned to us by hide.me VPN, meaning that it really is an anonymous connection.

Because we got a UK IP address while connected to a German server, it could mean that hide.me VPN could be mixing things up.

As you can see from the screenshot, there is no DNS leak of any kind. Thus, our connection is truly anonymous.

IP leak results:
No leaks
DNS leak results:
No leaks

Logs policy

A logs policy tells you what a VPN app provider does with your data. Such data includes the IP addresses that are assigned to you, the DNS servers that you use, the sites that you visit and for how long.

In the wrong hands, such information can easily be used against you. That is why many VPN providers make a goal of theirs to explicitly state what they do with your data.

Here is what hide.me VPN has to say about user data:

“We strictly do not log any personal data to avoid legal liability, and to ensure your online privacy. Furthermore, we do not store any log file on our VPN servers, it’s not our job to monitor or filter your data.”

Jurisdiction

Ever since the Snowden disclosures, where your VPN provider is located matters. This is because if it is in any of the countries that belong to the Five Eyes, specifically the USA, Canada, the United Kingdom, and New Zealand, your data is not likely safe.

The hide.me VPN headquarters are in Malaysia, a nation that is far removed from the Five or Nine eyes. Thus, you can trust that their logs policy is what they say it is.

Hide.me For Unblocking Netflix

What is Netflix unblocking? Netflix unblocking refers to the process of getting more shows and deals from Netflix by using an IP address that is generated by a VPN.

You see, Netflix favors IP addresses from North America and Western Europe over other areas of the globe. That is why they get the most revenue after all.

Knowing this, some people use VPN apps just so that they can unblock not just Netflix, but other streaming services such as Hulu and HBO as well.

We tried Netflix unblocking with hide.me VPN and the following is what we got.

It is not a satisfactory result, but remember we were using the free version of the app. So perhaps the premium version works better.

Netflix
Netflix unblock status:
Failure

Hide.me For Torrenting

Does hide.me VPN allow P2P activity?

The simple answer to this question is yes it does, but how good is the service and how fast is the P2P activity?

We looked to find out with the help of uTorrent by trying to download some files with a VPN connection and without.

Torrenting without VPN:
244 kb/sec
Torrenting with VPN:
202 kb/sec
Speed deduction: -18%
Good

A 18.0% percent drop in download speeds is if anything remarkable.

With a fast internet connection, the difference can hardly be noticeable. Plus, one gets to enjoy all the safety and the security benefits of downloading P2P content online.

Tor Check

Is it possible to use the Tor browser together with a VPN? Yes, this is possible but a number of factors are at play here. Some VPN service providers specialize in offering services that are geared towards surfing on the Tor network and you are likely to encounter features such as “VPN over Tor”.

Other VPN services offer fast speeds, making it easier to browse on the otherwise notoriously slow Tor network.

Either way, surfing with a VPN connection on the Tor network is the safest and most secure way to safeguard your online privacy.

With a hide.me connection, we tried visiting some popular onion sites to see if we would encounter any issues.

We were able to visit what some people call “the actual CIA site” on the dark web. Other sites that you can visit include the privacy conscious Wasabi wallet, SecureDRop, and Sci-hub.

Tor
Compatibility status:
Success

Platforms

Android
iOS
Linux
macOS
Amazon FireStick
Chrome
Firefox
Routers
Simultaneous connections:
10 devices

Hide.me VPN has very wide compatibility and can be installed on devices running on any of the following platforms: Windows, Amazon Fire OS, Linux, iOS, and Android.

There is also an app for routers and browser extensions for Mozilla Firefox and Google Chrome. With a single paid subscription, you can connect as many as 10 devices simultaneously. On the other hand, the free version of the app is limited to just one device.

For this review, we installed the app on a Windows desktop computer and on an Android phone. As far as the interface goes, we can say that it is beautiful with limited controls with extensive documentation.

Be warned that the free Android version has many distracting ads, which might make it hard for you to use the VPN effectively. Obviously, the premium version is better.

Apps Appearance on an Android phone:

Customer Support

Hide.me

The quality of customer support at hide.me VPN is amazing. The team will respond to any of your queries within seconds and is available on the live chat 24/7. Unlike other services, you don’t even have to share your name or email address before getting a response.

Here is a response from one of their agents on the matter of how many servers they have at their disposal.

Support channels:
Email
Live chat
Help center
Phone line

Pricing

Apart from the free plan that comes with a 500 MB limit, you can also get hide.me VPN for any of the following prices: $12.95 a month, $4.99 a month for 2 years, and $8.32 a month for a year.

1 month
$ 12.95
per month
 
$12.95 every month
1 year
$ 8.32
per month
Save 36%
2 years
$ 4.99
per month
Save 61%

Compared to other pricing plans that we have evaluated thus far, we can say that hide.me VPN is a bit pricey. But it is unlikely that you are going to pay any of the prices listed above, given the many enticing discounts that pop up now and then as you use the free app. You can even get a whopping 67% discount on their best plan.

While we never got to test the payment process, we can still say that it is varied and it incorporates cryptocurrencies such as bitcoins. Cryptocurrencies are a great way of ensuring that no one can ever learn your real identity if you choose to use a VPN app.

All payment plans come with a 30-days money back guarantee.