Ivacy review

TOP rank 8.7 Reviewed by Jane Green
October 23, 2019

Ivacy is an app that is very strong on security and privacy, but fails terribly when it comes to speed on some servers. Some of the security and privacy features that it offers include military grade encryption, IP and DNS leak protection, a strict no logs policy, and an internet kill switch. It is also served by an excellent customer care service that is available on a 24/7 basis.

Streaming on Netflix is easy with Ivacy VPN app with the only drawback being that sometimes it gets so slow that Netflix will literally freeze. And talking of speed, the app is terrible, especially if you are already using a slow connection. Some servers cannot even load a news site. Even conducting a speed test is problematic in itself, as the internet throttling does get so extreme that there is no speed to talk of.

 

5 years: $0.99/month
Save 90%

Ivacy is an app that is very strong on security and privacy, but fails terribly when it comes to speed on some servers. Some of the security and privacy features that it offers include military grade encryption, IP and DNS leak protection, a strict no logs policy, and an internet kill switch. It is also served by an excellent customer care service that is available on a 24/7 basis.

Streaming on Netflix is easy with Ivacy VPN app with the only drawback being that sometimes it gets so slow that Netflix will literally freeze. And talking of speed, the app is terrible, especially if you are already using a slow connection. Some servers cannot even load a news site. Even conducting a speed test is problematic in itself, as the internet throttling does get so extreme that there is no speed to talk of.

 

6.0
Speed
9.5
Security
8.9
Compatibility
9.6
Price
9.4
Support
Pros
Error free streaming on Netflix
Strict no logs policy
Dedicated streaming and downloading modes
Lots of servers and server locations to choose from
Available on multiple platforms
Cons
Extremely slow servers
Some features, such as IP and DNS leak protection are turned off by default

Summary

Speed drop speedtest We check the speed with and without VPN, then calculate the average in percentage. The smaller the speed drop, the faster the VPN.
-79%
Logging
Strict no-log policy
IP, DNS Leaks
No
Jurisdiction The 5 Eyes (FVEY), 9 Eyes and 14 Eyes alliances impose laws that force VPN companies to hand over logs to the government upon request. Privacy Havens - These are countries where companies don't have to share their logs to the government and VPN users are completely protected.
Singapore (Privacy Haven)
Servers
1000+
Countries
100+
Netflix Unblock
Yes
Torrenting speed drop
-98%Bad
Simultaneous connections
5
Works in China
No special features
Support
24/7 Live Chat, Email
Kill switch
Yes
Encryption AES-256 is the most secure type of encryption today. Other standards like DES-CBC, AES-128 provide lower levels of security.
AES-256
Protocols OpenVPN and IKEv2/IPsec are the most popular protocols which provide optimal balance between speed and security.
OpenVPN
Platforms
Android, iOS, macOS, Windows
Applications
Apple TV, Chrome, Firefox

Speed tests

Ordinary connection
Download: 2.02 Mbps
Ping: 12 Ms
Upload: 0.17 Mbps

As you are probably aware, speed matters above most other things, when it comes to choosing a VPN app. After all, no one wants a VPN service that chokes their internet connection to the point that one cannot even do basic stuff on the web. Ivacy VPN proudly says that it has a “fast VPN service” and one that offers among other things buffer free streaming and downloading services. Well, let’s see.

Checking VPN servers

The reduction in speed here is rather dramatic. From a comfortable 2.2 Mbps – enough to do most things on the internet – you go to a miserable 0.54 Mbps, which is reminiscent of the 1998 internet.

For these speed tests, I usually show results from at least four server locations (Japan, USA, Europe and Australia). This time, however, that is not possible because the Australian server is so slow that it is not even possible to conduct a speed test. The site simply won’t load and for that reason, I would like to make it clear for you all that Ivacy is insanely slow.

France
Download: 0.89 Mbps
Ping: 179 Ms
Upload: 0.20 Mbps
Japan
Download: 0.54 Mbps
Ping: 621 Ms
Upload: 0.10 Mbps
USA
Download: 0.16 Mbps
Ping: 684 Ms
Upload: 0 Mbps
Australia
Download: 0 Mbps
Ping: 0 Ms
Upload: 0 Mbps

Average speed drop: -79%Bad

Security features

When it comes to a VPN app, security is super important. It is the number one reason that people turn to VPN apps in the first place, so that they can go about their business without anyone snooping on them. Ivacy happens to have very convincing security and privacy credentials.

Military Grade AES-256 Encryption

The AES 256-bit encryption standard that is used by Ivacy is the same state-of-the-art technology that is favored by some of the world’s most power militaries and government agencies. This is to say that even the notorious NSA cannot eavesdrop on your communications, as long as you are using the AES 256-bit encryption standard to secure your data. If you are using the VPN service in a nation such as North Korea where the government sometimes monitors communication between its citizens, they too will have a hard time snooping on you.

The AES encryption standard works well with a number of VPN protocols, such as OpenVPN and IKEv2.

Kill Switch

The kill switch will disconnect you from an active connection if the app ever malfunctions, while the IP/DNS leak protection makes sure that no one can get their hands on your original IP address. It is a bit worrying, however, that none of these vital settings are turned on by default. A newbie would never know why they need to turn on the IP/DNS leak protection feature, for instance, in which case it would beat the whole purpose of having a VPN app.

Protocols

The main protocol used by Ivacy is OpenVPN protocol. It is one of the safest and up-to-date ways of setting up a VPN connection. OpenVPN is open source, which means that anyone is free to develop and or use the technology.

Check all Ivacy features

IP and DNS Leaks

Now, it’s time we look into whether an Ivacy VPN connection results in any IP or DNS leaks. The way this works is simple. You simply set up a connection and go to a site, such as Ipleak.org, and see whether your original IP address will show. If it shows, that means that there is leakage and you are thus vulnerable to being discovered, which and this goes without saying is not good.

That right there is not my original IP address, which means that indeed Ivacy VPN does offer some level anonymity.

The matter of DNS leak protection is, however, not as straightforward. In short, it won’t show no matter how long I waited. I guess the reason is because of the incredibly slow speeds when the connection is active.

 

IP leak results:
No leaks
DNS leak results:
No leaks

Logs policy

Ivacy’s headquarters are located in Singapore, a south Asian nation that is known for its strict privacy laws, especially as they relate to banking. The nation is also far away from the 5 or 14 nations that spy on their citizens and the rest of the world. All this is to say that when Ivacy VPN says that it has a strict no logs policy, the assurance is much more believable compared to that of a US-based company, for instance.

The following are some of the customer information that Ivacy promises to never collect or store:

  • Online browsing activities
  • Connection logs
  • VPN IPs assigned to you
  • Original IP Addresses
  • Connection times
  • Outgoing traffic
  • Data you have accessed or the DNS queries from your side

The company does, however, collect some information that helps in the processing of customer requests and in making the service more responsive to customer needs. Some of the data collected include:

  • Payment method
  • Name and email address that is used to create an account

Check Ivacy privacy policy

Unblocking Netflix

If you have read this far, I bet you are surprised as I was that Ivacy VPN is excellent for streaming on Netflix. This is unexpected considering that the app has big speed issues, especially on prime locations such as Australia and Japan and when that happens, you’ve got to worry about the kind of technology used by the company.
I have reviewed many VPN apps and some really impressive ones failed this crucial test. Ivacy aced it, the only drawback as noted earlier is that your internet might freeze now and then, but only if your connection is already slow. Mind you, I used a 2Mbps connection for all these tests, so it is only fair to give Ivacy VPN some slack.

Netflix
Netflix unblock status:
Success

Torrenting

The next big test for Ivacy VPN is whether the app is any good at torrenting. The answer matters because most people rely on VPN apps for downloading stuff on sites, such as The Pirate Bay. If the app is fast and does not throttle the internet, then by all means it deserves to be bought. If on the other hand, it is slow and prone to malfunction, too bad.

Torrenting without VPN:
287 kb/sec
Torrenting with VPN:
4 kb/sec
Speed deduction: -98%
Bad

The drop in download speeds was, if anything, incredible! Earlier, the estimated download time was 1 hour 24 minutes. After the VPN connection, this shot up to 42 weeks and 5 days! In other words, about a year on Venus.
You can see that the VPN connection was running for like 4 minutes, which is enough time for the app to stabilize. I should say that I waited longer and nothing happened. Enough said.

Tor Check

If you can combine VPN technology with the privacy and security credentials of the Tor network, then you can become virtually invincible even to the most notorious hackers anywhere in the world. I checked to see if Ivacy VPN was compatible with the Tor network, here is what I got.

Tor
Compatibility status:
Success

Platforms

Android
iOS
macOS
Windows
Apple TV
Chrome
Firefox
Simultaneous connections:
5 devices

Like most other VPN apps, Ivacy VPN is available on all major platforms i.e. Android, Windows, MacOs, iOS, Apple TV, Xbox, Play Station, routers and chrome and Mozilla browser extensions. You can connect up to 5 devices simultaneously.

For this review, I installed the app on my desktop computer and Android phone. Overall, the app has a very beautiful and intuitive interface. It is, however, more stunning on a mobile phone than on the desktop because it covers more real estate on the former.

   

Customer Support

Ivacy

Ivacy VPN has an excellent customer support system in place. The chat system on the site is available on a 24/7 basis and they are very responsive usually getting back to you within seconds.

I asked a number of questions regarding some of the technical aspects of their service and was pleased by the answers that I got. Here is a snapshot of our conversation.

Support channels:
Email
Live chat
Help center
Phone line

Pricing

Ivacy VPN offers three payment plans $9.95 a month, $0.99 a month for 5 years, and $3.33 a month for 1 year. There is also a free version that is available for a day. The refund period is 30 days for all plans.

1 month
$ 9.95
per month
 
$9.95 billed every month
1 year
$ 3.33
per month
Save 66%
$40 billed every year
5 years
$ 0.99
per month
Save 90%
$60 billed every 5 years

Purchasing the app is very easy and straightforward. I experienced absolutely no problems while making the purchase, although I was a bit disappointed at the $9.95 price. It is more on the higher side.