VPN.ac review

TOP rank 9.1 Reviewed by Jayden Andrews
January 21, 2020

VPN.ac is a spectacular VPN app! It has some of the best speeds that we have tested thus far. It also has very impressive security and privacy credentials. The app is also superb for streaming on Netflix and on other streaming services such as Hulu and the BBC iPlayer. Perhaps the only drawback of the app is the fact that there is no live chat, so you will have to wait a few minutes before getting a response. VPN.ac also has very few server locations at 21. But since most of them are in Western Europe, North America and Asia Pacific, there is not much to be worried about.

2 years: $3.75/month
Save 58%

VPN.ac is a spectacular VPN app! It has some of the best speeds that we have tested thus far. It also has very impressive security and privacy credentials. The app is also superb for streaming on Netflix and on other streaming services such as Hulu and the BBC iPlayer. Perhaps the only drawback of the app is the fact that there is no live chat, so you will have to wait a few minutes before getting a response. VPN.ac also has very few server locations at 21. But since most of them are in Western Europe, North America and Asia Pacific, there is not much to be worried about.

8.8
Speed
9.2
Security
9.2
Compatibility
8.9
Price
9.5
Support
Pros
Fast servers
Strict no logging policy
6 simultaneous connections
Secure proxy browser add-on
Obfuscation and WireGuard support
Cons
No live chat support
Few country locations

Summary

Speed drop speedtest We check the speed with and without VPN, then calculate the average in percentage. The smaller the speed drop, the faster the VPN.
-13%
Logging
Keep some logs
IP, DNS Leaks
No
Jurisdiction The 5 Eyes (FVEY), 9 Eyes and 14 Eyes alliances impose laws that force VPN companies to hand over logs to the government upon request. Privacy Havens - These are countries where companies don't have to share their logs to the government and VPN users are completely protected.
Romania (Privacy Haven)
Servers
40+
Countries
21+
Netflix Unblock
Yes
Torrenting speed drop
-25%Good
Simultaneous connections
6
Works in China
Yes, dedicated servers
Support
Chat, email, skype
Kill switch
Yes
Encryption AES-256 is the most secure type of encryption today. Other standards like DES-CBC, AES-128 provide lower levels of security.
AES-256
Protocols OpenVPN and IKEv2/IPsec are the most popular protocols which provide optimal balance between speed and security.
IKEv2, L2TP, OpenVPN, PPTP, WireGuard
Platforms
Android, iOS, macOS, Windows
Applications
Chrome, Firefox, Opera

VPN.ac Speed tests

Ordinary connection
Download: 5.42 Mbps
Ping: 109 Ms
Upload: 0.35 Mps

VPN servers need to be fast so that they can serve the needs of the user. And while it is expected that any VPN connection will lead to some speed reduction, it shouldn’t be that much. In fact, the average speed reduction for the so-called “fast” VPN is anywhere between 10-30%. VPN. ac falls in that category. In fact, it is hands down the fastest VPN service that we have ever put to the test. For this review, we ran speed tests on several of their servers with a moderately fast connection (5Mbps).

Checking VPN servers

To summarize VPN.ac’s performance on speed, we can say that its servers are if anything, impressive. They may be few, but they are more than capable of delivering on one of the basic expectations of a VPN app-a fast internet connection.

Norway
Download: 5.18 Mbps
Ping: 231 Ms
Upload: 0.42 Mbps
Japan
Download: 5.13 Mbps
Ping: 450 Ms
Upload: 0.41 Mbps
USA
Download: 4.03 Mbps
Ping: 329 Ms
Upload: 0.38 Mbps
Australia
Download: 4.61 Mbps
Ping: 475 Ms
Upload: 0.41 Mbps

Average speed drop: -13%Good

VPN.ac Servers

40+ servers
21+ countries

VPN.ac has very few servers under their management. We counted about 40 of them although you will not find that information from their site because 40 is on the lower side of things given that most VPN apps have thousands of servers under their management. The servers are also found in very few countries.

That said, they are all based in the prime VPN locations of Western Europe, North America and Asia Pacific which is what matters when choosing a VPN app.

VPN.ac Security features

VPN.ac is a very secure app. It uses the AES 256-bit military-grade encryption standard to send information over its servers. The app also features obfuscated servers that make it safe to surf in regions where there are internet restrictions. Here are some other security features that might interest you:

VPN.ac is a very secure app. It uses the AES 256-bit military-grade encryption standard to send information over its servers. The app also features obfuscated servers that make it safe to surf in regions where there are internet restrictions. Here are some other security features that might interest you:

OpenVPN Protocol

OpenVPN is the world’s most popular way of setting up VPN connections as it is both fast and secure. Moreover, OpenVPN is an open source project, meaning that it is continually under development. Some of the encryption types supported by OpenVPN include TCP, UDP, IKEv2/IPsec, and L2TP/IPsec. VPN.ac also uses WireGuard the latest in VPN technology. WireGuard is used sparingly by the company as it is in beta stage.

Kill switch

VPN.ac has a kill switch option that will automatically disconnect you from the internet, should your app malfunction. It protects you from being discovered.You will, however, have to turn on the kill switch as it is not turned on by default.

Obfuscated Servers

One of the main reasons that people use VPN apps is to circumnavigate government censorship in places, such as Iran, China and Sudan. VPN apps can do this through obfuscated servers such as the one available to users of VPN.ac. Obfuscated servers are excellent for bypassing internet restrictions such as the Great Firewall of China. You can use obfuscated servers on VPN.ac by going to Advanced and toggling on the option that says “Am in China or other censored country”.

IP and DNS Leaks

Our IP address is assigned to a location in the UK, while in truth it is many thousands of kilometers away. This indicates that VPN.ac does truly make one anonymous.The DNS that was used for our assigned connection does not show here and the reason is simple. There is actually a setting on VPN.ac that says “Disable DNS on Physical NIC on-connect”. Because of it, we cannot view the DNS. However, that does not mean that the connection is not secure. It very much is.

IP leak results:
No leaks
DNS leak results:
No leaks

Logs policy

VPN.ac has a very strict logs policy, but not as strict as some people might want it to be. Here is a snapshot from their site:

“No, we do not log/monitor any kind of user activity such as visited web-sites, emails, files transferred, instant messages, DNS queries etc.
We do, however, keep some connection logs (to our VPN service) for security and support purposes. These are kept on a separate, encrypted server (located in an undisclosed location) and are automatically erased on a daily basis. We don’t keep any logs on servers, not even common Linux daemon logs.
Keeping these logs also help us in identifying potential attacks against our service, such as brute-force and even some MiTM attack vectors.”

See? They do keep logs, although they give the assurance that they are deleted every day.
The headquarters of VPN.ac are in Romania, a country that is a far from the five and fourteen eyes coalition of spying nations, so we don’t understand why they would keep connection logs.

Check VPN.ac privacy policy

VPN.ac for Netflix

Few VPN apps pass the Netflix unblock test because Netflix is very good at detecting proxies. But to our surprise, VPN.ac aced the test spectacularly. There were no issues whatsoever, and given that the servers are fast and reliable, we streamed without experiencing any downtime.

If you are going to use this app for streaming, we suggest that you launch the app first before signing in into your Netflix account. That way, Netflix will have had no time to guess your original IP address.

Netflix
Netflix unblock status:
Success

Torrenting

Apart from streaming, torrenting on sites such as The Pirate Bay is the other big reason that people rely on VPN apps. Torrents are safer with VPNs for a number of reasons. For one, it is a sure way to avoid being caught by the FBI and other government agencies for sharing illegal content. Secondly, it prevents hackers from knowing your real identity and thus targeting you or your family.

Most importantly, torrenting with a VPN means that you will always be anonymous no matter who is watching or snooping on you. We tried downloading some stuff with the help of uTorrent to see how VPN.ac would fare. The test was actually about speed as we wanted to know if the download would still make good time.

Torrenting without VPN:
403
Torrenting with VPN:
302
Speed deduction: -25%
Good

A 25% drop is consistent with some of the speeds that we were able to observe during the speed tests. This means that if the internet connection was really fast like say above 10 Mbps, it would still download in record time.

Tor Check

For some extra security and privacy, some VPN users like to browse the internet through the Tor network.  No doubts, the Tor network is already the safest and most secure way to surf the internet. But if you could add a VPN connection over it, it adds an extra layer of security, thus making you virtually invisible to snooping.

Tor
Compatibility status:
Success

Platforms

Android
iOS
macOS
Windows
Chrome
Firefox
Opera
Simultaneous connections:
6 devices

VPN. ac can be used on devices that run on any of the following platforms: Android, macOS, iOS and Windows. There is also a browser extension for Chrome, Firefox, and Opera.
We tested the app on a Windows desktop computer and on an Android phone and fell in love with the design.

The documentation is, for instance, very clear and straightforward, and although there are too many settings, you can never get lost because there is some explanation for the most important controls. The apps appearance can be switched between light and dark themes which we think is super cool. Not many apps allow that.

 

   

Customer Support

VPN.ac

VPN.ac has a fast and responsive customer care team with the only drawback being that there is no live chat. That means that when you are using their services, you either send a message or submit a ticket. After submitting the message or ticket, you will receive a message on your email. Here is a screenshot of a conversation we had on some technical issue.

Support channels:
Email
Live chat
Help center
Phone line

Pricing

VPN.ac is one of the more moderately priced apps out there. You will get it in four different plans: $9 for a month, $24 for 3 months, $58 for a year, and $90 for 2 years. Other apps will have you spending hundreds of dollars for comparable plans. All plans come with a 7-day money-back guarantee which is not bad because in 7 days, most people will have figured out whether they like the app or not.

1 month
$ 9
per month
 
$9 billed every month
3 months
$ 8
per month
Save 11%
$24 billed every year
1 year
$ 4.83
per month
Save 46%
$58 billed every year
2 years
$ 3.75
per month
Save 58%
$90 billed every 2 years

For this review, we purchased the app at the slightly discounted price of $8.10 and received our refund on the same day.